93% OF LOCAL CONSUMERS USE REVIEWS TO DETERMINE IF A LOCAL BUSINESS IS GOOD OR BAD
4 out of 5 customers have reversed a purchase decision based on negative online reviews.
72% of consumers trust online reviews as much as recommendations from friends and family
We have developed a comprehensive review management system to create your customers VOC (voice of customer) We will survey your current and past customers. We then use this information to improve your customers’ past and future experiences with your company. We also encourage happy customers to share their experiences online.
Pricing & Packages
Basic $95
DIY:
This package is for business who would like to use our software and manage it themselves. We set everything up for you and maintain it.
Includes:
- Upload initial setup of customer contacts
- Initial setup of links to review sites
- Tutorial on how to upload contacts
- Tutorial on how to connect good reviews to be displayed on your website
One time setup fee: $150
Standard $175
Includes:
- Set up of your business in our automated review software
- Bi-Weekly (2 times a month) upload of customer contact (must be sent to us in q CSV File)
- Set up automatic posting of good reviews to your website (if applicable) & Facebook (must be able to provide access to your website / Facebook)
- Respond to good reviews on Yelp
- Send any negative feedback to you so you can handle it instantly
- Monthly report of reviews – An email and text survey will be sent to all customers
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Up to 150 customers
One time setup fee: $195
Premium $250
Includes:
- Set up of your business in our automated review software
- Bi-Weekly (2 times a month) upload of customer contact (must be sent to us in q CSV File)
- Set up automatic posting of good reviews to your website (if applicable) & Facebook (must be able to provide access to your website / Facebook)
- Respond to good reviews on Yelp
- Send any negative feedback to you so you can handle it instantly
- Monthly report of reviews – An email and text survey will be sent to all customers
-
Up to 300 customers
One time setup fee: $225
REQUEST MORE INFO
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For us it has been the best choice we could have made to switch to Gold Coast Media. Thy has renewed our faith in the Internet working for our industry! I feel Al and his team are a great group of people to work with! I would highly recommend them to anyone looking for a great marketing company!
CEO The Blind Guy-Californias largest Shutters & Blinds Dealer -
“ I found Al to be incredibly caring and compassionate - he treats his customers and their businesses as if they're his own, and I truly mean that. An example; Al saw a gap in our business, where we weren't building a contact list of our customers. He took it upon himself to get us set up with a system that works to collect data and contact information organically from our customers...something we didn't realize we needed. “
Vivian’s Millenium Cafe -
“Al Alfieri came to our company where I work as a salesman, and his advice was immediately useful. His presentation style is very captivating. If you are fortunate enough to have him come to your worksite, you're guaranteed to have a memorable time, because his enthusiasm is infectious, and he communicates dramatically about the future of people's careers and goals, and directly addresses people's thoughts and feelings that are truly important to them.”
Sales Manager
Certificates & Partner